Snowball Playbook

As part of the New Normal Group, Snowball works closely with other group companies that share our greatest loves: craftsmanship, diversity, and people. As the growth engine powering the companies that dream of changing the truths of their industries, we are always challenged to push the boundaries of our fields.

Similarly, when working with our varied clients we act as an extension of their team, bringing whatever expertise is needed to help them reach their product goals.

This is why we so deeply believe in diversity. It allows us to create magic by combining the things we love the most: product design, development, strategy, and marketing.

And we add value by converging this diversity with specific values values that steer our deliveries:

Passion

Execution

Speed

Entrepreneurship

We know that you are all eager to put in the hours. Work is fun! But we also believe in flexibility. We trust all of you to be able to structure your own work. You were hired because you are extremely good at what you do, and we want to give you the flexibility to do just that.

At the same time, we also believe that work is more fun and rewarding when done side by side with our excellent colleagues. Therefore, we provide a flexible work scheme where you can define your weekly 40-hour timetable within the frames of our core hours.

We only work overtime when there is a special and time-limited need. While there are times when business requires a little extra, we believe that extra-curricular activities are vital parts of a healthy work-life balance that help us re-energize our minds and gain new perspectives. As such, we strive to impose as little overtime as possible.

At Snowball, we all work on different billable projects. To stay on top of things and have control, we ask that you register the hours you spend on your tasks at the end of every day.

Being a diverse team that creates magic across other teams, locations, and skill sets, means that respect and collaboration must be at the heart of what we do.

We encourage all of you to learn new things. Try, fail, then try again. Help others understand something you’re good at and show interest in what others are doing.

Although we’re all about “work hard, play hard”, we also need some structures in place to secure our work environment. Keep reading to learn more about this!

Co-creation and collaboration are important aspects of growing our business. However, there are times when we all need to focus and concentrate on specific tasks.

If you encounter a closed door, a do-not-disturb on digital communications channels, or see a colleague working with their headphones on – please do not disturb.

• In our offices: keep the volume on your phone low and step out of the room for longer conversations
• Quick questions and clarifications can very well be done via Slack

Many of us share our workspace so we ask that you kindly keep it neat for those around you.

Make yourself at home and use the entire space by having discussions and meetings around the building!

We work methodically with matters related to health, safety, and the work environment for all of us at Snowball. Speak up if you have suggestions or input to this work, we can always do more and be better.

To further your voice when it comes to your health and safety concerns, we have designated a safety representative, who collaborates with management and HR on all things related to HSE.

We do not discriminate based on gender, religion, nationality, ethnicity, sexuality, or culture. None of us should ever be subjected to harassment or other improper conduct.

Wellbeing, a supportive work environment, and mental health are core to our daily work. Together, we all do our best to create and sustain a psychologically safe environment where we can ask questions, suggest improvements, and point out any wrongdoings in a constructive way. 

However, when different people co-create and exist together, disagreements are bound to happen. Sometimes even conflicts. Differing views are often a strength and contribute to better products and solutions. But sometimes, they can create difficult challenges. 

We should all aim at solving any disagreements or conflicts at the lowest level possible. However, if you need to report an issue, we have a digital tool named Your Voice designed to help you to do so.

While it is important to have fun at work, it is equally important to have fun outside of work.

Every year, we organize a get-together for everyone, where we can dress up, dress down, be ourselves and just have fun.

Because many of us are new to the country or the area, we encourage socializing with colleagues, and getting to know the area and the people living here, all while making sure to include everyone who wants to join.

After years and years of doing awesome, important work, it’s time to retire and enjoy the fruits of your labor. We offer a defined contribution pension scheme plus disability pension for our employees in Norway.

We aim to sustain a learning culture characterized by innovative thinking, where every one of us takes responsibility for our own learning and development, and where feedback is provided to ensure continuous development. Our ambition is to ensure that you can develop with the company and its changing needs.

At Snowball, we encourage continuous dialogue and feedback.

We have identified 3 questions designed to help you and your manager reach a shared understanding of your status quo – use them at will:

• How is work right now – are you learning new things and having fun?

• Is there anything you would like to change or improve?

• Is there anything you need help with?

To aid in the dialogue, we also conduct more formal talks, with focus on your career development and performance. These form the basis for the discussion of the development of your skills and competencies.

1. Skills and Qualifications
2. Performance
3. Career Development
4. Goals

We’re dependent on having people who want to be the best at what they do.

People who work hard, invest their time and are eager to learn new things. Do so, and you will be able to grow with your tasks and position as the company grows.

Career development can take many forms; it could be new tasks, bigger challenges, be part of or even lead bigger projects, or it could be changing roles completely. Think big!